Setting Up Staff Email for a Small Business

DomainHostly Team · 1 November 2026

Business email builds trust, but it needs some planning. Otherwise, customer conversations end up in private accounts.

Create role addresses such as sales@ and support@ for work that passes between people. Give named addresses to those who need them.

Keep the main administrator account with the owner, protected by two-step login, and write down where it is managed.

When someone leaves, change the password and forward their mail to a colleague for a period. Do not simply delete the account.

Check your setup with our free business email check, to see whether your MX, SPF and DMARC records are in place.