Refund & Cancellation Policy

Managed hosting and cloud plans

Plans are billed monthly in advance. You can cancel at any time from your dashboard or by writing to support; cancellation stops the next renewal and your service stays active until the end of the month you have paid for.

We do not refund the current month or part-months.

Never refundable

• Domain name registrations, renewals and transfers: the registry charges us as soon as the domain is registered.
• Usage billed by AWS, Google Cloud or other providers for resources in your account or run on your behalf.
• SSL certificates, licences and other third-party products once issued.

When we always refund

• Duplicate payments for the same invoice.
• Payments taken for a service we were unable to provision.

Such refunds go back to the original payment method within 5–7 working days of our confirmation.

How to ask for a refund or cancel

Email support@domainhostly.com or call +91 96985 48633 with your name, the payment reference and the reason. We reply within 3 working days.

Contact

• Email: support@domainhostly.com
• Phone: +91 96985 48633, +91 90250 10144
• Post: DomainHostly, operated by Training Trains Software Technologies, 332, Mullamparappu, N.G. Palayam Post, Erode – 638115, Tamil Nadu, India