Privacy Policy

Who is responsible

DomainHostly, operated by Training Trains Software Technologies ("DomainHostly", "we", "us") is responsible for personal data collected through domainhostly.com. Contact: support@domainhostly.com.

What we collect

• Account details from Google Sign-In: your name, email address and Google account ID.
• Orders, services, invoices and payment status. Card, UPI and bank details are entered with the payment provider and are not stored by us.
• Support tickets and messages, and notifications we send you.
• Enquiry forms: your name, email, phone number and message, and which page you enquired from.
• For managed cloud work: the account access you grant us, used only to carry out the agreed work.

Basic technical data such as IP address, browser type and pages requested, kept in our hosting provider's logs to run and protect the website.

Why we use it

• To reply to enquiries and prepare quotes or proposals.
• To deliver, bill and support the services you buy from us.
• To review job, internship and partner applications.
• To keep the website secure and prevent fraud and misuse.
• To meet legal, tax and accounting duties.

We use your data on the basis of your consent (for example when you submit a form), to perform a contract with you, or where the law requires it. We do not sell your data and we do not use advertising trackers.

Who we share it with

• Google Firebase and Google Cloud, which host our website, database and sign-in (in India and other countries).
• Our payment provider, for payments.
• Other Training Trains Group companies, only when you ask about a service that one of them provides.
• Authorities, when the law requires it.

How long we keep it

Enquiries are kept for up to three years, applications for up to two years after a decision, and customer and invoice records for as long as tax and accounting law requires (currently eight years in India). We delete or anonymise data when it is no longer needed.

How we protect it

Data is encrypted in transit (HTTPS) and at rest. Access is limited to authorised staff who need it for their work, protected by sign-in and access rules.

Your rights

• Ask for a summary of the personal data we hold about you and how we use it.
• Ask us to correct, complete or update it.
• Withdraw consent, and ask us to erase data we no longer need to keep.
• Nominate someone to exercise these rights if you die or are unable to.
• Complain to our Grievance Officer, and then to the Data Protection Board of India.

Write to support@domainhostly.com. We reply within 30 days.

Children

Our services are for adults and businesses. We do not knowingly collect data from children under 18 without a parent's or guardian's consent; if you believe we have, contact us and we will delete it.

Changes

We will update this page when our practices change and change the date at the top.

Contact

• Email: support@domainhostly.com
• Phone: +91 96985 48633, +91 90250 10144
• Post: DomainHostly, operated by Training Trains Software Technologies, 332, Mullamparappu, N.G. Palayam Post, Erode – 638115, Tamil Nadu, India